FAQ

Orders are processed within 1–3 business days. You’ll receive an email with tracking info once your package ships.

More info found at our shipping policy.

Currently we ship within the U.S. only. International shipping may be added in the future — follow us on social media for updates!

Shipping costs are calculated at checkout based on your order total and location. We also offer free shipping on orders $200+

Yes all products and accessories are 100% authentic, sourced directly from trusted distributors and suppliers.

All sales at The Tcg Collect are final.

We do not accept returns or exchanges due to the risks of tampering and resealing within the TCG market.

The only exception is if your order arrives damaged or incorrect. In that case, please follow the steps outlined in Damages & Issues found in our Refund Policy

Yes! The TCG market moves fast, but we work hard to restock popular items as quickly as possible. You can also click “Notify Me” on sold-out products to get an alert when they’re back.

Orders can be canceled or changed within 24 hours of purchase. Once a tracking number has been issued and your package is in transit, we’re unable to cancel or modify the order.